PRIVACY POLICY

BY VISITING WWW.SOLACESEAT.COM, YOU ARE CONSENTING TO OUR PRIVACY POLICY.

Overview

The Solace Seat, LLC is committed to protecting your privacy online. This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it, how we keep it safe and secure, and your rights and choices regarding your information.

If you have any questions about this policy or our privacy practices, please email us at olivia@thesolaceseat.com or write to:

The Solace Seat, LLC
141 Traction Street, #2149
Greenville, SC 29611

The terms “we,” “us,” and “our” refer to The Solace Seat, LLC. The terms “you” and “your” refer to site visitors, customers, and users of the Site.

The term "personal information" refers to data that personally identifies you, such as your name, phone number, email address, or other contact information you voluntarily provide.

By using solaceseat.com (the "Site") and Services, you agree to this Privacy Policy without modification and acknowledge reading it.

Information We Collect

Service and Product Orders:
When you place an order, we collect personal information including your name, billing and shipping addresses, email address, and phone number. This information is used to process your order, deliver services, and manage our relationship with you.

Payments:
Payment information is processed securely through our third-party payment processor and is not stored on The Solace Seat, LLC servers.

Blog and Interaction:
We collect information you voluntarily provide when subscribing to our newsletter, commenting on our blog, or filling out a contact form. This may include your name, email address, and other contact details.

Activity Data:
We may collect data such as IP addresses, browser type, visited pages, referring URLs, and timestamps. This helps us administer the Site and enhance user experience.

Cookies:
We may use cookies to enhance your browsing experience. You can accept or decline cookies through your web browser settings. Disabling cookies may limit functionality on the Site.

How Your Information Is Used

We use your information to:

  • Process transactions and deliver services

  • Send communications and updates

  • Improve our Site and customer service

  • Send marketing emails (with your consent)

We may share your information with trusted third parties that assist in operating our Site or conducting our business, provided those parties agree to keep this information confidential.

We do not sell, rent, or share your information with third parties for marketing purposes.

Third Party Links

The Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Security

We maintain technical and organizational safeguards to protect your personal information. However, no data transmission over the Internet can be guaranteed as 100% secure. By using our Site, you acknowledge that you provide information at your own risk.

Children

This Site is intended for users 18 years and older. We do not knowingly collect personal information from children under 18.

If you are 17 years or younger, please seek parental consent before providing any personal information to us.

Lawful Processing

We rely on the following lawful bases to collect and process personal data:

  • Your explicit consent

  • Performance of a contract

  • Compliance with a legal obligation

  • Vital interests

  • Legitimate interests

Your Rights

Under U.S. data protection law, you have the right to:

  • Access personal information we hold about you

  • Correct inaccuracies in your personal data

  • Request deletion of your information

  • Restrict processing in certain circumstances

  • Object to our use of your data

  • Receive your data in a portable format

To exercise your rights, please email us at olivia@thesolaceseat.com. We may need to verify your identity before processing your request.

Data Retention

We keep your personal information only as long as necessary for the purposes it was collected, including compliance with legal, accounting, and reporting obligations.

Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page. Your continued use of the Site after changes have been posted signifies your acceptance of the updated policy.

Last Updated: April 2025

Contact

For questions regarding this Privacy Policy, please contact:

The Solace Seat, LLC
141 Traction Street, #2149
Greenville, SC 29611
olivia@thesolaceseat.com
864-209-1809